Current Opportunities
Salesforce Administrator / Administrateur Salesforce
Laval, Quebec, Canada .
full-time . March 23, 2023
Description
Calling all experienced Salesforce Administrators! Do you have strong analytical skills, able to multitask and work in a high-paced environment? We have an opportunity here for you. We are currently looking to hire a Salesforce Administrator to join our team in the Laval, QC office.
What you will do:
- Understand and analyze business needs, design solutions based on needs, document functional requirements and assess business impact.
- Estimate and plan the tasks related to Salesforce development.
- Develop training materials and documentation, keep materials up to date, coordinate new user and ongoing training sessions.
- Successfully partner with internal customers at all levels, ranging from leadership to end-users, to identify and address areas of improvement, additional functionality, training and support.
- Manage ongoing support requests and administrative needs of users.
- Create and manage custom objects, fields and formulas.
- User administration including maintenance of profiles, roles and security.
- Implement and customize 3rd party add-ons (AppExchange)
- Work in and deploy from a sandbox environment to test all changes to business logic
- Assist management with vetting, selecting and implementing new Salesforce related technology solutions.
What we are looking for:
- Bachelor degree in Computer Science or related field.
- 3+ years of relevant experience in developing advanced solutions for Salesforce platform/ Force.com.
- 2+ years’ experience with advanced Apex and Visualforce development
- Salesforce certifications: Salesforce Advanced Administrator Certification, Salesforce Platform Developer I & II Certifications
- Proficient in data management.
- Advanced skills with Flows, Process Builder, Apex classes and triggers, custom objects, queries, tabs, layouts, permission sets profiles and reports.
- Advanced skills in managing the source code control; execute tests; deploy packages and any other technical tasks related to the Salesforce.
- In-depth knowledge of Salesforce products and their functionalities.
- Relevant experience with the Salesforce Mobile app.
- Advanced knowledge of the Salesforce limitations, tools, features, approaches and security requirements.
- JavaScript expertise, particularly as it relates to Salesforce.
- Knowledge of CSS and HTML.
- Strong competency in investigating issues using logs, database and network monitoring.
- Good working knowledge of security and privacy principles.
- Experience in managing systems projects from inception to implementation.
- Strong analytical approach to problem solving and solution development.
- Strong understanding of customer needs and satisfaction.
- Bilingual (English/French)
What is nice to have:
- Salesforce CPQ Specialist Certification.
- Experience with Data Loader and other data scrubbing and reporting tools.
- Experience working with Skuid.
Who is Group Elite?
Group Elite is a Verint Strategic Partner that designs, implements, trains, and performs white-glove consulting services for Verint solutions. We work hand-in-hand with the Verint team, and their various partners, to make a Verint investment a success. We do this by performing Needs Assessments, refresher training, Quick Win Consulting Engagements, and custom integrations. Group Elite also has a Network Operations Center (NOC) based in Montreal to support our client’s technical needs with their software deployments. Our motto is “Our Experience is Your Advantage”; learn more by watching this short video.
What benefits are available?
- Paid Health Insurance Premiums
- Competitive Pay
- Annual Vacation Allowance
- Collaborative Culture
- Flexible Work Schedule
- Fun Office Environment
Watch this video to catch a glimpse of our work environment: https://www.youtube.com/watch?v=ct4OxjJUS2w